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Frequently Asked Questions

Go to Properties, select your property, then click on Devices. Add your Tuya-compatible smart lock device ID to connect it.

Create a reservation and send the invitation email. Your guest receives a link with a PIN code. They register their identity, and you validate it from your dashboard. Once validated, the guest gets access to the smart lock.

The system automatically marks the reservation as completed after the check-out date. Guest access to the smart lock is revoked, and a thank-you email is sent to the guest.

Yes! You can add as many properties as you need. Each property has its own guest guide, smart lock devices, and reservations.

Average response time: within 24 hours